**Privacy Policy**
**Last updated: April 19, 2025**
This Privacy Policy describes the policies and procedures of **Chris Rutman Inc.**, operating as **Christopher Rutman Premium Hairdressing**, regarding the collection, use, and disclosure of your information when you use our services. It also informs you of your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using the website [https://www.extension4hair.com](https://www.extension4hair.com) or interacting with our booking system, you agree to the collection and use of information in accordance with this Privacy Policy.
**Interpretation and Definitions**
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions.
Definitions
For the purposes of this Privacy Policy:
- **Account** means a unique account created for you to access our services.
- **Company** (referred to as "the Company", "We", "Us" or "Our") refers to Chris Rutman Inc., operating as Christopher Rutman Premium Hairdressing, located at 21021 Ventura Blvd, Suite 100, Unit 6, Woodland Hills, CA 91364.
- **Cookies** are small files placed on your device by a website.
- **Country** refers to: California, United States.
- **Device** means any device that can access our service such as a computer, cellphone, or tablet.
- **Personal Data** means any information that relates to an identified or identifiable individual.
- **Service** refers to the website and salon services.
- **Service Provider** means any third party that processes data on behalf of the Company.
- **Usage Data** refers to data collected automatically through use of the service.
- **You** means the individual or entity accessing or using our services.
**Types of Data Collected**
Personal Data
We may collect the following personally identifiable information:
- Name
- Phone number
- Email address
- Hair service preferences
- Other contact or consultation details
Usage Data
We collect data such as:
- IP address
- Browser type and version
- Time and date of your visit
- Device identifiers
## **SMS & AI Voice Messaging Consent**
When you provide your phone number through our booking or consultation forms—either online at [https://www.extension4hair.com](https://www.extension4hair.com) or in person—you consent to receive **SMS messages** and **AI-powered voice calls** from **Christopher Rutman Premium Hairdressing** for the following purposes:
- Appointment reminders
- Booking confirmations
- Service follow-ups
- Automated rebooking messages
- Promotional offers and seasonal announcements
- AI-assisted phone calls to assist with booking and scheduling
The following SMS and voice consent language appears on our online booking form:
> _"By submitting this form, you agree to receive SMS and voice messages from Christopher Rutman Premium Hairdressing, including appointment reminders, booking confirmations, follow-up check-ins, and occasional promotional offers. Messages may be sent via SMS or automated voice assistant. Message and data rates may apply. Reply STOP to unsubscribe."_
You may opt out of SMS messages at any time by replying **STOP**, and you may opt out of AI voice messages by contacting us directly. Consent is not a condition of purchase. We do not share phone numbers with third parties for marketing purposes.
**Use of Your Personal Data**
We may use your personal data to:
- Provide and maintain our services
- Manage your account
- Send booking confirmations, reminders, and follow-ups via SMS or voice calls
- Offer AI-assisted scheduling and availability updates
- Respond to your inquiries or requests
- Improve service delivery and personalization
- Comply with legal requirements
**Retention of Your Personal Data**
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
## **Transfer of Your Personal Data**
Your data may be processed in locations outside your jurisdiction. We ensure appropriate safeguards are in place to protect your personal data.
**Delete or Modify Your Personal Data**
You can update or request deletion of your personal data at any time by contacting us or accessing your online account (if available). We may retain necessary data to comply with legal obligations.
**Disclosure of Your Personal Data**
We may share your information:
- With service providers under strict confidentiality
- If required by law
- To protect legal rights or investigate potential violations
- As part of a business transfer or merger
**Security of Your Personal Data**
While no system is 100% secure, we use commercially reasonable measures to protect your data.
## **Children’s Privacy**
We do not knowingly collect information from anyone under the age of 13. If you believe we have such data, please contact us to have it removed.
**Cookies and Tracking Technologies**
We use cookies and similar tools to personalize content, analyze traffic, and improve functionality. You can control cookies through your browser settings.
**Links to Other Sites**
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
**Changes to This Privacy Policy**
**Contact Us**
If you have any questions about this Privacy Policy, please contact:
📍 **Address:**
21021 Ventura Blvd, Suite 100, Unit 6
Woodland Hills, CA 91364
